Chartered bus

You can charter a bus for any number of passengers as long as it is within the capacity limit. We have buses ranging from 27 to 60 passengers to meet various needs of our customers. Please refer to our vehicle introduction page for more details.

If you make a reservation too close to the date you plan to use the bus, we may not be able to accommodate you due to the bus being fully booked or other reasons. Therefore, please make your reservation as early as possible.

We do not accept reservations for bus rental without a driver.

Yes, we can arrange a bus guide for you. Please contact our sales representative for further details.

Our buses are equipped with facilities such as TV, bottle cooler, carport, karaoke, and plasmacluster ion generator. However, the onboard equipment may vary depending on the bus type, so please check the vehicle introduction page for details.

Yes, all of our buses are equipped with a trunk room. However, please note that the trunk room of medium-sized buses and salon buses may not be very large, so if you need to transport large items such as golf sets, skis, or snowboards, you may need to use a large-sized bus even if the number of passengers is within the capacity of a medium-sized bus.

We can accommodate different itineraries for each vehicle. However, please note that the bus fare may vary depending on the type of bus and itinerary, so please be aware in advance.

Basically, we cannot accept additional or changed itineraries on the day of the event, such as suddenly wanting to visit another location, or wanting to cancel a scheduled location and visit another. However, if you consult with us in advance about the possibility of changing the itinerary on the day of use, we will respond to whether it is possible or not depending on the content of the itinerary change.

Cancellation due to rain is also subject to the cancellation fee, so please be sure to consult with us when making a reservation. If you cancel without prior consultation, the following cancellation fees will apply according to our policy.

• From 14 days to 8 days prior to the scheduled date of the ride... 20% of the designated fare and fee.
• From 7 days to 24 hours prior to the scheduled date of the ride... 30% of the designated fare and fee.
• From 24 hours or less prior to the scheduled date of the ride... 50% of the designated fare and fee.

To prevent overwork driving, the "Standards for Improving Working Hours for Drivers" (Improvement Standards Notification) specifies the driving time, restraint time, rest period, etc. for drivers as follows.

＜In the case of operating with one driver＞

• 【Driving Time】
  ・The maximum continuous driving time per single operation is 4 hours. After 4 hours of driving, a break of at least 30 minutes is required, which can be taken either in one stretch or divided into 10-minute breaks taken within 4 hours and 30 minutes, adding up to a total of 30 minutes or more of rest.
  ・The average working time per day should not exceed 9 hours over a 2-day period.
• 【total working time】
  ・The total working time should not exceed 13 hours in principle, from the start of work (commencement of duty) to the end of work (termination of duty).
• 【break time】
  ・There should be a rest period of at least 8 consecutive hours between two periods of work (or driving). For tours that involve overnight stays, the rest period should be from the end of work at the accommodation until the start of work the next day at the accommodation, with at least 8 hours of rest.
• 【driving distance】
  ・Up to 500 km per trip, as a general rule.

The cancellation fee for cancelling your reservation is as follows.

• From 14 days to 8 days prior to the reserved date... a cancellation fee equivalent to 20% of the designated fare and fees will be charged.
• From 7 days to 24 hours prior to the scheduled pick-up time, a cancellation fee equivalent to 30% of the designated fare and charges will be charged.
• From 24 hours before the scheduled pickup time and onwards, a cancellation fee equivalent to 50% of the specified fare and fees will be charged.

Additionally, for a reduction or cancellation of vehicles that accounts for more than 20% of the total reserved vehicles, the cancellation fee calculated based on the above criteria will also apply to the number of canceled vehicles.

Customers may show videos that were personally filmed or deemed for internal employee training and educational purposes. However, videos rented from a rental store or commercial DVDs such as movies or dramas cannot be screened as it would constitute a copyright infringement.
We have several business-use DVDs that we have obtained permission for from the copyright association and are available for rent for a fee. Please contact us in advance if you are interested.

If the operating days and itinerary have been confirmed, it is possible to make an annual contract. Please contact us for more information.

Due to the enforcement of the revised Health Promotion Law, from April 1st, 2020, all buses operated by our company will be non-smoking (including electronic cigarettes). We apologize for any inconvenience caused to customers who smoke, and we appreciate your understanding and cooperation.

• General customers
  Yes, we accept. Our sales representative will listen to your requests and propose the best plan for sightseeing, recommended accommodations, meals, and other arrangements at your travel destination. Please feel free to ask us.
• Travel agency
  We ask travel agencies to handle arrangements for accommodation, parking, and other similar needs (except for cases where it is under our company's control). Please inquire with our sales representative about the need for accommodations.

• General customers
  To use our bus service, there are the following procedures.
  ・Confirmation and decision-making of your travel itinerary and schedule (we can either visit you in person or have a consultation over the phone, fax, email, etc.)
  ・Arrangements for necessary reservations (such as accommodation for drivers in trips that involve overnight stays, reservations for parking in restricted areas, permits for passing through restricted areas, etc.)
  ・Payment of bus fare and fees
  ・Final confirmation of itinerary and number of passengers a few days prior to the date of use.
  We will provide guidance and assistance for necessary procedures through our sales representatives, so please feel free to consult us about anything.
• Travel agency
  We will contact you by phone or fax about two weeks prior to the date of use to request a dispatch details sheet, and send us the itinerary as soon as it's ready. If there is a significant increase in distance or time from the estimate, we may need to discuss the fare with you, so please understand. Please confirm the payment conditions by the time of reservation. Our sales representative will guide you through the necessary procedures, so please feel free to consult us for any questions.